Our managing partners and senior specialists remain close to client work, bringing decades of experience across customer transformation, data, cyber, AI, privacy and compliance.
Joel leads Probity Partners Australia’s strategy, growth and senior client relationships. A founder and long-serving CEO of Marketsoft, he brings deep experience spanning customer and data services, CRM, identity technologies, advisory and transformation.
His network and delivery experience are especially strong across not-for-profit, public, health and education organisations where mission, trust, revenue and compliance intersect.
Graeme founded Customer Strategies in 1988 and has led or advised more than 60 major customer, CRM, data and transformation programs across enterprise and government.
He is architect of the Nine Building Blocks, Probity Score, Agile Compliance and Compliance as a Service, and leads Probity Partners’ independent advisory methodology, governance, compliance and assurance architecture.
We assemble experienced practitioners around the outcome—not a leverage-heavy consulting pyramid.
Tell us the outcome, risk or transformation that matters. We will assemble a proportionate senior team and remain accountable for delivery.
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